Mediation is a form of alternative dispute resolution (ADR). It is a way of resolving disputes between two or more parties with concrete effects. Typically, a third party, the mediator assists the parties to negotiate a settlement. Disputants are mediated in a variety of domains, such as commercial, legal, workplace, and family matters.
The term "mediation" broadly refers to any instance in which a third party helps others reach agreement. More specifically, mediation has a structure, timetable and dynamics that "ordinary" negotiation lacks. The process is private and confidential. Participation is typically voluntary. Sometimes, however, mediation is court-ordered. The mediator acts as a neutral third party and facilitates rather than directs the process.
Mediators use various techniques to open, or improve, dialogue between disputants, aiming to help the parties reach an agreement. Much depends on the mediator's skill and training. As the practice gained popularity, training programs, certifications and licensing followed, producing trained, professional mediators committed to the discipline.
Mr. George and Ms. Anderson have completed the South Carolina 40-Hour Circuit Court Civil Mediator Certification Training and are well qualified and experienced to mediate civil matters.